Rack Em Up Sports Bar – Liverpool
privacy policy
Privacy Policy
Last Updated: 08/07/2025
1. Introduction
Welcome to Rack ’em Up Sports Bar. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information that you provide to us when you use our website (rackemupsportsbar.co.uk), make a booking, or visit our venue.
Rack ’em Up Sports Bar (“we”, “us”, “our”) is the data controller and is responsible for your personal data.
Our Contact Details:
Venue Name: Rack ’em Up Sports Bar
Address: 13-21 Seel St, Liverpool L1 4AU
2. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
Identity Data: Includes first name, last name, and title.
Contact Data: Includes billing address, email address, and telephone numbers.
Booking Data: Includes details about your reservation, such as the date, time, number of guests, and any special requests you provide.
Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
Usage Data: Includes information about how you use our website, products, and services.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.
In-Venue Data: We operate CCTV in and around our premises for the purpose of public and staff safety and crime prevention.
3. How We Collect Your Data
We use different methods to collect data from and about you, including:
Direct Interactions: You may give us your Identity, Contact, and Booking Data by filling in forms on our website (e.g., our booking or contact form) or by corresponding with us by post, phone, or email.
Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing actions. We collect this data by using cookies and similar technologies.
In-Venue: Our CCTV systems may collect footage of you when you visit our venue.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To Manage Your Booking: To process and manage your reservation and to communicate with you about it.
To Respond to Enquiries: To provide you with information you have requested from us via our contact form or other communication channels.
To Improve Our Services: To analyse website usage to improve our website, customer service, and overall offerings.
For Marketing Purposes: Where you have given us your explicit consent, we may send you emails about special offers, upcoming events, and other news. You can opt out of these at any time.
For Safety and Security: To ensure the safety of our guests and staff and to prevent and detect crime through the use of CCTV.
To Comply with a Legal Obligation: To meet our legal or regulatory responsibilities.
5. Data Sharing and Third Parties
We will not sell your personal data to third parties. We may have to share your data with trusted third parties to provide our services, including:
Booking System Providers: To manage our online reservations.
IT and System Administration Providers: To support and host our website.
Professional Advisers: Including lawyers, bankers, auditors, and insurers.
Government Bodies: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to those employees and third parties who have a business need to know.
7. Data Retention
We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For example, data related to a booking will be kept for a reasonable period after your visit. CCTV footage is typically retained for a short period (e.g., 30 days) unless an incident requires it to be held for longer.
8. Your Legal Rights
Under data protection law, you have rights including:
Right of Access: The right to ask for a copy of your personal data.
Right to Rectification: The right to ask us to correct any inaccurate information.
Right to Erasure: The right to ask us to erase your personal data in certain circumstances.
Right to Restrict Processing: The right to ask us to restrict the processing of your data.
Right to Object to Processing: The right to object to processing where we are relying on a legitimate interest.
Right to Data Portability: The right to ask that we transfer the data you gave us to another organisation.
Right to Withdraw Consent: You can withdraw your consent for marketing at any time.
To exercise any of these rights, please contact us at hello@rackemupsportsbar.co.uk.
9. Cookies
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy at: https://www.rackemupsportsbar.co.uk/cookie-policy
10. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be published on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.